How to Phone Transaction Sollution

Management of the phone at home or at work, usually focused on improving the effectiveness and efficiency of incoming calls (inbound call) or outgoing (outbound call). Starting from the Routing, Call Restriction, and most of them reached the stage of documentation or recording of telephone transactions or Call Data Record (CDR). In the context of efforts to increase the effectiveness and efficiency of telephone usage, there seems to be sufficient, especially since these features have become standard features of PBX / PABX.

Generally the Call Data Record (CDR) is considered as authentic evidence 'transaction' phone conversations. This assumption is entirely correct, because the information is recorded at least include: Caller ID (user / extension), goal number (Destination), Time (Date Time), and Long Calls (Call Duration). But today, the evidence (authentication) telephone conversations are no longer seen just enough of the CDR, since CDR only evidence in the form of log-records (article).

In the communications world we often hear the term audio-visual-aid (see-hear-felt). If we translate the term is one we can point to consider is: a record or documentation of 'transactions' phone would be perfect if supported by evidence of an audio (sound).

As we understand together, that the telephone communication is actually a form of voice communication (audio). Thus, the evidence (authentication) should if supported by the documentation (recording) a telephone conversation itself.

A number of institutions have made use of the system is currently recording a telephone conversation. We know a variety of legal cases in the country successfully traced by recording telephone conversations.

Field, based on our experience, the current telephone recording system has become commonplace. Business units that rely on the use of the phone such as Call Centre, Customer Service, Telemarketing, etc.. harness system has long telephone conversation recorder. Even in homes, even with technology simpler, easily found by using a conventional tape recorder tape as storage media the tapes.

One phone conversation recorder system that now you can choose PhoneX Recorder is produced by caXramedia. PhoneX Recorder is one of the implementation of Information and Communications Technology (ICT) in an effort to maximize the functionality of the computer.

If the conventional telephone recording system (tape) limited by the capacity of the recording, not to mention plus many other disadvantages. Then the digital recording system used by PhoneX Recorder allows you to make the process of documentation (recording) conversations better. Easy to process, and the maximum of the output is obtained.

Technical concept of the conversion process PhoneX Recorder electrical signal from the phone line (PSTN / FWT / FWL) into audio, then inserted into Audio Recorder Software for processing into digital data (audio file).

PhoneX Recorder consists of hardware and software being sold a package with economical and proportionate.

These features are available on PhoneX Recorder include:

    Support Multi Audio Device

    Can be operated with various types of audio device (soundcard), accompanied by audio line option (mixer) is used.

    Real Time Split Record

    Output (audio file) on a separate recording Phone Number, Date, and Time.

    Customize Record Format

    Output formats (audio) recorder can be a WAV, MP3, WMA, OGG, VOX, AU, AIFF, MP4, and FLAC. Audio quality (Bit Rate / Frequency) can be set as needed. For example: the audio format WMA / 10kbps, 16kHz, Mono, requiring only 7.4 Mbyte of disk space per hour record.

    Auto Start-Stop Recording

    Automatic Start-Stop recording when a telephone conversation. So that the operator is not required to operate the program, as well as to save disk space needs of the recording (hard drive).